FAQ

T/T, L/C, Escrow, Moneygram, etc. Which payment method can choose, you can communicate with our commercial manager.

We will have different payment methods according to different products

We have a series of cooperation processes to make sourcing easier for you at Eathu metals. 1. In-depth understanding of your requirement. 2. Custom production solutions. 3. Schedule the production schedule. 4.Start producing you order. 5. Monitor the production process. 6. Inspect the product quality irregularly. 7. Customized packaging solutions. 8. Pre-shipment inspection and arrangement of shipment. 9.After Service.

Forging blanks blanking: 1. Choose appropriate raw materials. Cut the raw material into a predetermined shape and size. 2. Forging blanks heating: heating the forging billet to the temperature required by the forging production process. 3. Die forging: Use the product mold to press the forging blank. 4. Trimming: Cut off the burrs on the forgings. 5.Punching: punching holes in specific positions according to product drawings. 6. Adjusting: Adjust product details according to product drawings. 7. Intermediate inspection: inspection of forgings for size and surface defects 8. Forging heat treatment: to eliminate forging stress and improve metal cutting performance 9. Cleaning: mainly to remove the surface oxide scale. 10. Adjusting: Continue to adjust product details. 11. Inspection: General forgings are subject to appearance and hardness inspection, and important forgings are also subject to chemical composition analysis, mechanical properties, residual stress, and other inspections and non-destructive testing.

Yes, of course. But because Eathu Metals provides OEM service. Different products will have different weights. As for whether it is free, you need to communicate with our business manager to confirm.

Yes. Of course. Eathu metals will customize comprehensive service content for each old customer including free mold opening service. If you are a new customer, we can offer two preferential policies: First, you can pay the mold fee in advance. We will return the cost to you in the form of payment in your future cooperation; secondly, you can place large quantities of orders at one time, and we will provide free mold opening services.

Yes, we can. Eathu Metals has an experienced after-sales service center, which can provide you with professional technical consulting services, dynamic tracking services of goods, quality assurance services, and so on. You will have an easier purchasing experience with Eathu metals.

After you place an order at Eathu Metals, you will regularly receive the order production video and pictures provided by us. If you need to know the real-time status of order production, you can also participate in order production through video calls.

Eathu Metals's service purpose is to make it easier for you to purchase the metal products you want. We can negotiate together to find a win-win solution.

For the related products of guardrail and handrail systems, you can provide the corresponding model and quantity. For the related products of concrete precast accessories, you can provide the corresponding product name, parameters, and quantity. For OEM products, you can provide the corresponding drawings, if you have special requirements, you can also put them forward.