FAQ
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What normal cooperation processes does Eathu Metals have?
Eathu Metals has a 9-step cooperation process including understanding needs, custom solutions, production, and after-service to ease sourcing.
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What are the processes involved in forging production?
Forging blanks undergo processes like blanking, heating, die forging, trimming, etc., followed by inspections, heat treatment, cleaning, and further adjustments to ensure quality.
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Can I have a trial order or samples only for several pieces at Eathu metals?
Eathu Metals offers OEM service. Different products vary in weight. Whether it's free or not needs confirmation with the business manager.
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Can Eathu Metals open molds for us to manufacture new products for free?
Eathu Metals customizes comprehensive services for old customers with free mold opening. New customers can choose payment in advance or large orders for this free service.
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Can Eathu Metals provide after-sales services?
Eathu Metals has an experienced after-sales service center offering technical consulting, goods tracking and quality assurance for an easier purchasing experience.
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How can I know the process of my order?
After ordering from Eathu Metals, customers can regularly get production videos/pictures and can join via video calls to know real-time production status.